|FAQ ID # 226|
|Last Update : 2012/06/04
Rating : Not Rated
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|Question / Issue|
|PocketPORT does not pass-through IP WAN address on "restricted" cellular accounts.|
|Answer / Solution|
If your cellular account is assigned a "restricted" IP address (one that does not have access to the Internet), the PocketPORT is unable to register its serial number with the pocketport.net DDNS service.
Restricted IP addresses are typically assigned to cellular devices which are permitted only to access an organization's private network via the cellular carriers "cloud". This is a security mechanism implemented by the cellular operator and is essentially a virtual private network connection over their network and/or the Internet.
Starting with PocketPORT firmware version 1.6.22, an advanced configuration command is available to disable the DDNS registration and allow the restricted IP address to be passed through to the Ethernet device. Add the following command to the Advanced Configuration field of the PocketPORT's configuration page:
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