Proxicast

FAQ ID # 234
Last Update : 2013/12/10
Rating : Not Rated
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Question / Issue
PocketPORT frequently disconnects and reconnects

Answer / Solution

If the PocketPORT disconnects and reconnects every few minutes, check the following:

  1. Signal Strength
    Reboot the PocketPORT and immediately go into Configuration Mode to view the signal strength. Poor signal can cause frequent disconnections. If the Signal Strength display is ????, reboot the PocketPORT again, wait 10 seconds after the Status LED begins to flash, then enter Configuration Mode.

  2. Auto Ping Settings
    The Destination Address should be a device that is highly reliable and fast. Google's public DNS service (8.8.8.8) is a common choice.  Also consider increasing the Failure Timeout and Tolerance settings, especially on 3G networks or if your signal strength is poor.

  3. Antenna Connections
    Check that any external antenna connections are secure to the USB modem and that all other connections are tight. If any connectors are located outdoors, they must be waterproofed to prevent moisture from entering the coaxiable cable and shorting the signal.
Related Information
Learn more about the Proxicast PocketPORT 2 3G/4G USB Ethernet Bridge/Router
Learn more about the PocketPORT 2


Direct Link to This FAQ
http://www.proxicast.com/AbsoluteFM/?f=234

Tags
Drop fail up down bounce yo-yo cycle
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