FAQ ID # 162
Last Update : 2012/02/20
Rating : Not Rated
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Question / Issue
Unable to send log E-Mails via free web mail services like Yahoo, GMail (Google), MSN/HotMail, etc.

Answer / Solution

Many of the "free" E-Mail services on the Internet are not compatible with the E-Mail Logs/Diagnostics feature of the LAN-Cell due to one or more of the following reasons:

  • They use a port other than TCP 25 for sending mail via SMTP
  • They require encrypted connections such as SSL
  • They require a POP before SMTP event sequence

Some free E-Mail services do offer compatible SMTP servers via a "premium" service (sometimes at an additional cost).  There are also fee-based E-Mail services such as SMTP.COM which provide compatible servers.

Some cellular ISPs provide SMTP services for their customers.  Contact your cellular carrier for more information about how to configure the LAN-Cell E-Mail settings for their SMTP service, including any required username & password.

Your best alternative is to use an SMTP server that is under your control, such as a corporate E-Mail server, or an SMTP relay host of the "private" (local) side of the LAN-Cell which can securely forward mail to your designated SMTP host.

Related FAQs
Can the LAN-Cell send logs to a TCP port other than 25 (SMTP default)?
Unable to send log E-Mails via my ISP's SMTP server
SMTP Server information for Verizon Wireless

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log mail email e-mail send smtp pop pop3 blocked restricted sendmail send
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